How do I send in my hearing test results (Audiogram)?

 

If you're interested in purchasing hearing aids through our website and have a recent hearing test (audiogram), we offer a personalized programming service to ensure your hearing aids are perfectly tailored to your hearing needs right out of the box. This means your new hearing aids will be ready to use as soon as they arrive, providing you with the best possible hearing experience without any further adjustments needed.

 

Here's How to Submit Your Audiogram:

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1. Visit Our Website: Navigate to our website and look for the "Submit a Test" tab located at the top menu. This is your starting point for submitting your hearing test results.

2. Submit Your Audiogram: After clicking the "Submit a Test" tab, you'll see a button labeled "Click Here to Submit Audiogram." Clicking on this button will open a link where you can securely email a copy of your audiogram to us. It's a simple and straightforward process designed to protect your privacy and personal information.

3. Email Your Test Results: If you prefer, you can directly email a copy of your audiogram to us at contact@novacustomtech.com. Please make sure to title your email "Hearing Exam" so that we can promptly identify and process your submission.

 

After You Submit Your Audiogram:

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• Personalized Programming: Our team of experts will analyze your hearing test results and program your hearing aids according to the specific needs identified in your audiogram. This personalized approach ensures that your hearing aids will provide optimal performance tailored to your unique hearing profile.

• Ready to Use Upon Arrival: Thanks to our pre-programming service, your hearing aids will be set up and ready to use the moment you receive them. No need to visit a clinic or adjust the settings yourself; simply put them on and start enjoying clearer hearing.

• Support and Assistance: Should you have any questions or need further assistance, our customer support team is here to help. Whether it's about submitting your audiogram, understanding your hearing aids, or any other inquiries, we're committed to ensuring a seamless experience for you.

 

By providing the option to submit your audiogram directly through our website or via email, we aim to make the process of obtaining perfectly tailored hearing aids as convenient and efficient as possible. This service not only saves you time but also enhances your overall hearing aid experience, ensuring that you receive the best possible care from the comfort of your home.